Welcome to www.sandomecura.com – the Handcrafted All Natural Skin Luxuries e-community. This website is operated by Sandome Cura Pte Ltd Singapore. Just so you know, when you use and/or order products from this website, you are agreeing to these terms and conditions, and, from this point onwards, any reference to “we”, “us”, “our” or “ourselves” refers to Sandome Cura Pte Ltd.

We hope our website have provided you with a lovely experience. We spend many long hours to derive with the best layout and website for our customers. However, site can be under maintenance due to various reasons. Do rest assure that we will aim to sort the problems immediately , We would appreciate if you can drop us an e-mail at admin@sandomecura.com so that we can provide you with tip-top shopping experience with us.

All of our products are handcrafted and contain lots of fresh ingredients from soap crafters from all over the world, each batch of our products can come out slightly differently. This can then mean the product will differ from the one postage to the other, despite our best efforts to replicate the colours on the website. Colours also show up differently on different monitors.

I hope you are ready to join us in this wonderful Soap Crafters e-community platform.

ONLINE ORDERING

Before you can place an order, you will need to register and then log in. Everyone is allowed one customer account. You are more than welcome to customize your gifts for your friends. All you need to do is inform us at the “COMMENT” box at the end of your shopping spree (CHECKOUT) with us.

Very occasionally, if the technology fails us or we make a genuine mistake, your order attempt may be unsuccessful. While we can’t be held liable for this, we will do everything we can to resolve this for you and provide you with our utmost sincerity.

Once your order has been accepted, the sum that you see at the end of the checkout process includes the delivery fee. We will only accept credit or debit cards in the name of the customer placing the order. Once you have placed an order, you will receive an e-mail within 24 hours, and then one within 24 hours of your order being dispatched, so you will know when are you able to enjoy the spa-like experience at home.

Placing an order is legally binding but this does not affect your statutory rights as a consumer.

Please note that actual weight of Sandome Cura products may vary due to external and environmental factors.

If, in our reasonable opinion, a customer acts against these Terms and Conditions, we do reserve the right to cancel or suspend their involvement in a sale. This includes non-payment of ordered products or fraudulent use of our website and/or sales. We also reserve the right to bar certain e-mail addresses and telephone numbers from accessing our website to place orders. We will not accept any order from any customer who we have cancelled or suspended.

Please note that the prices as stated on our website are in Singapore dollars.